Telesales Blog
Don’t Cold Call, Start Conversations from Cold :: Video
David recently had the pleasure of presenting on his telesales approach at Henley Business School on the topic, Make Every Call Count.
read moreMaking Every Call Count, Part 1
A telesales training presentation in 3 parts by David Festenstein on the topic, Make Every Call Count. David shares tips and techniques from his 20 years of using the telephone to develop new business. If you’d like to know how he can help you develop more leads, grow your business and uncover bigger and better opportunities, please contact us with your inquiry. View Making Every Call Count, Part...
read moreMaking Every Call Count, Part 2
Thanks for tuning in to Part 2 of David Festenstein’s dynamic 3 part presentation on using the phone effectively, Make Every Call Count. David shares tips and techniques from his 20 years of using the telephone to generate leads and close new business. If you’d like to know how he can help you develop more leads, grow your business and uncover bigger and better opportunities, please contact us with your inquiry. You’ll find Part 1 here and Part 3 here. Making Every Call Count, Part...
read moreMaking Every Call Count, Part 3
Welcome to Part 3 of David Festenstein’s 3 part presentation on how to Make Every Call Count. During this exciting telemarketing training session, David shares tips and techniques from his 20 years of using the telephone to develop new business. If you’d like to know how he can help you develop more leads, grow your business and uncover bigger and better opportunities, please contact us with your inquiry. You’ll find Part 1 here and Part 2...
read moreStart Conversations from Cold with Senior Decision Makers – A Teleseminar
What stops you from using the phone to help you either reach the relevant decision makers or key influencers in your career or as a business development professional who wants to increase your effectiveness in using the telephone for business development. We invite you to listen in for the answers. Each segment runs 15-20 minutes.
read moreTelemarketing Skills Development
The Teleopen Way… Telephone Skills Training delivered to your desktop that will help you and your telemarketing staff open the doors to more senior decision-makers, capture their attention and motivate them to take action? £Million sales have been closed using the techniques developed by phone guru, and Teleopen LTD Managing Director, David Festenstein. He’s captured his innovative – start conversations from cold – approach in the TeleopenWay and is now pleased to offer it to you and your telemarketing team. The...
read moreCalls that go wrong with decision-makers
One of the biggest fears about cold calling is that people will make a fool of themselves. So what do you do when a call does not go the way you want it and moreover it ends on a poor note? If it is a completely cold contact, you may want to leave it for some time so you can make a fresh start and call again. When you do speak to the Personal Assistant or the decision-maker themselves, depending on how “bad the call was, it may be worth acknowledging the mistake/s that were made in the past, so you can truly move on from what happened...
read moreHow to reconnect with top executives
Again a question from the business school talks -one the audience asks me, “I have lost touch with my old colleagues who were decision-makers and very senior executives, how do I reconnect with them? I know this sounds repetitive but we are back to this old mantra about doing your homework/research, finding out about your old colleagues; about what they have achieved since you were last in touch and what has been most impressive or interesting. Then you can link this in to your most recent projects. So you are seeing the pattern now, if...
read moreThe telephone versus face to face meetings
One of the common beliefs about selling or doing a major deal in business is that it has to been done face to face. “I can not see the body language of the client or the prospective client” is the common objection about using the telephone If you listen carefully to the language of the person making these objections you will hear it is very visual. They need to see the other person, have an overview or picture about what the deal is about. when I gave my guest speaker talk at Cranfield School of Management, I told the Alumni on the...
read moreDo you hide behind email?
Last year I did some training consultancy for a software company and one of the complaints of the senior management was that some of their sales people were hiding behind email. What they meant by this is that instead of sending an email to a senior executive they should be picking up the phone to move the sales process on to the next stage. Are you guilty of this? If you are, ask yourself what is really stopping you picking up the phone in the first place. It may be that you are worried that the call will not go the way you want it to and you...
read moreStop Cold Calling…
Eliminate your fear of cold calling. Learn to start real conversations from cold with senior executives.£Million deals have been opened and closed using the transformational techniques discussed in this free, 3 part mini-course*. Enter your name and email address in the form below and within minutes you'll receive the first audio session.
Your personal information is kept safe and not sold, traded, given or rented to anyone else.