Articles
Articles
Since I set up the company, I have continued to write and publish articles on related subjects which I feel passionate about and these include some guidelines for making communication by phone more effective. You may like to scan through them as they help illustrate my approach. The article  "How NLP and the Phone changed my life"  gives some insights into what led me to set up Teleopen Ltd.
 
How to Use the Telephone
"The Management Consultancy Journal Spectra" article [Winter 2004 issue].
Positive Vibes
"The Sales And Marketing Professional Magazine" article [September 2004 issue].
Need to make your cold calls warmer and more effective?
"Effective Consulting" article [January/February 2002 issue].
Tape measure - Techniques for prospecting by phone could do with sharpening up
"Salesforce" article [July/August 2001 issue].
How NLP and the Phone changed my life
."Rapport 54" article [Winter 2001 issue].
Review of the Teleopen CD-ROM
"Training Journal" article [Jan 2005 issue].
Copyright Teleopen Ltd., 2001