Since I set up the company, I have
continued to write and publish articles on related subjects which I feel passionate
about and these include some guidelines for making communication by phone more effective. You may like to scan through them as they help illustrate my approach. The
article "How NLP and the Phone changed my life"
gives some insights into what led me to set up Teleopen
Ltd.
How
to Use the Telephone
"The Management Consultancy Journal Spectra" article
[Winter 2004 issue].
Positive
Vibes
"The Sales And Marketing Professional Magazine" article
[September 2004 issue].