Focus on what you want!
Its another one of those great communication gems…
Focus on what you want and you will get it or at least move one step closer to it, rather than focusing on what you don’t want. You will notice that friends, colleagues around you that talk about all the things that annoy them tend to be the sort of people that are always getting annoyed or are dissatified with their lot. In contrast those that seem to know what they want tend to end up getting it. And that can be annoying in itself!
So in a selling environment or during a telesales campaign those individuals who focus on all the rejections in their calls tend to seem to get more and those that focus on getting the appointment get them. So what ever it is in your life whether you are dealing with a loved one or a business colleague. Ask yourself what outcome do I really want from this conversation and work towards it. Remember it may not work first time but then you have the opportunity to change what you are doing so you can get a better result!
