Well at least in our part of the world and we can get on with business as usual.However it was interesting, given how much access we have to technology that particularly in the UK, businesses seemed to really struggle to keep going, because of physically not being able to get to work locations. I appreciate that of course, there are businesses which can not function, if they can not delivery their products physically to their customers. But what about all the information services and those in “information roles” surely they could carry on from home and moveover use the phone to continue their relationships with their existing customers and start new conversations with prospective ones. So now all the snow is gone at least in our parts of the woods, can businesses look more at ways of leveraging particularly the phone for getting the same outcomes which people are so comfortable with getting in a face to face environment. There is always the retort, “well our business does not function or work like that” To which I say what would be like if it could! You may remember the outcries years ago when insurance products started to be sold over the phone, which traditionally was a very face to face sale. We have even gone one stage further with some of these products being sold online. So I invite you to ask yourselves this, what is one small step that you could take that would enable you to take more advantage of the phone instead of booking a face to face meeting? How could you leverage the technology, all the teleseminar and teleconference facilities that could be used instead. Again think of the planet and all your time and energy. Just think how much of it you could save and use it more productively!
