You always know when some who calls you is feeling low and especially if is a salesperson and they hate their job; because they sound terrible. It is well researched that how you deliver your message or sound affects up to 70% of the impact of your call. Then Why I ask myself do the people who call me to sell me something often sound so fed up? Listen to how you sound on the phone, record your calls or even listen to your own voicemail message. Would you listen to you? Would you want to talk to ...